TERMS OF SERVICE

Last updated: June 2026

Company: EuroDoc24
EU VAT: BE 0769.956.603 | BELGIUM
Contact: info@eurodoc24.com

1. MASTER DEFINITIONS (APPLIES TO ALL DOCUMENTS)

For all policies and agreements:

• “Client”, “Candidate”, and “Worker” refer to the same individual. These terms are interchangeable and legally identical.
• “Services” means consulting, document processing, and administrative services provided by EuroDoc24.
• “EuroDoc24”, “we”, “us” refers to the company.

2. NATURE OF SERVICES 

EuroDoc24 provides consulting and document processing services, which may include recruitment assistance elements.

Services include:

• Employment pathway consulting and eligibility assessment
• CV and candidate profile preparation
• Document processing and organization services
• Application preparation and submission assistance
• Employer communication and coordination support
• Work permit and visa preparation assistance
• Relocation planning and advisory services

IMPORTANT CLARIFICATION

• Clients are paying for consulting, document processing, and administrative services
• Recruitment assistance is included only as part of service execution workflow
• EuroDoc24 does NOT sell employment, job placement, or hiring guarantees
• EuroDoc24 is not an employer or staffing agency

All hiring and immigration decisions remain exclusively with employers and government authorities.

3. TERMS OF SERVICE

3.1 Eligibility

Clients can complete a Free Eligibility Assessment, including:

• CV and work history
• Education and qualifications
• Nationality and residence status
• Migration history
• Language skills
• Career objectives
• Relocation preferences

EuroDoc24 may accept or decline any application.

3.2 Service Commencement

By purchasing, the Client acknowledges:

• Services begin immediately after payment
• Work is manually performed per case
• Resources are allocated instantly
• Part of the service is delivered immediately (analysis, structuring, intake)
• Services are personalized and non-reversible once started

3.3 No Guarantee of Results

EuroDoc24 does not guarantee:

• Employment or job placement
• Employer sponsorship
• Interviews or selection outcomes
• Visa approval
• Work permit approval
• Immigration or residency approval
• Processing times

All decisions are made by employers and authorities.

3.4 Third-Party Responsibility

EuroDoc24 is not responsible for:

• Employers
• Embassies or consulates
• Immigration authorities
• Government institutions
• Visa centers

These operate independently.

3.5 Limitation of Liability

EuroDoc24 is not liable for:

• Loss of employment opportunities
• Visa or immigration refusal
• Financial loss
• Delays or third-party decisions

Liability is limited to the amount paid for services.

3.6 Acceptance of Terms

By purchasing services, the Client confirms:

• Acceptance of these Terms
• Immediate service commencement
• Understanding of service nature
• Understanding that outcomes are not guaranteed

4. REFUND POLICY (STRICT NO REFUND MODEL)

4.1 General Rule

All payments are final, binding, and non-refundable.

Services are personalized, time-based, and begin immediately upon payment.

4.2 No Refund Conditions

Refunds are not issued once any work has started, including:

• Eligibility assessment
• Document review or CV preparation
• Application preparation or submission
• Employer coordination
• Any consulting or administrative work

Once initiated, services are considered partially or fully performed.

4.3 Limited Exception 

A refund may only be considered if:

An official governmental authority (embassy, consulate, ministry, or immigration authority) issues a formal written determination confirming that documents processed or submitted through EuroDoc24 contain verified fraudulent alterations directly attributable to EuroDoc24.

If this occurs:

• Case is reviewed internally
• Supporting evidence may be requested
• Refund is subject to final approval by EuroDoc24

This is the only exception.

It does NOT apply to:

• Visa refusals
• Work permit refusals
• Employer decisions
• Delays or processing times
• Client-provided incorrect information
• Immigration policy changes

5. PAYMENT TERMS

• Payment is required before service execution
• Fees apply strictly to consulting + document processing services
• Fees do not represent payment for employment or outcomes
• Services begin immediately upon payment

6. CLIENT RESPONSIBILITIES

Clients agree to:

• Provide accurate and truthful information
• Submit authentic documents only
• Respond promptly to requests
• Maintain valid identity and travel documents
• Comply with employer and government requirements

Failure may result in termination without refund.

7. RECRUITMENT ASSISTANCE DISCLOSURE 

EuroDoc24 provides consulting services that may include recruitment assistance activities, such as employer communication and application coordination.

However:

• Recruitment assistance is part of consulting workflow
  
• EuroDoc24 does not act as an employer or recruitment agency
• EuroDoc24 does not guarantee job placement

Fees are strictly for:

• Document processing
• Consulting services
• Application coordination support
• Administrative and advisory work

8. PRIVACY & GDPR

EuroDoc24 processes data in accordance with GDPR (EU 2016/679).

Data is shared only when necessary for:

• Service delivery
• Document processing
• Employer or authority coordination
• Legal compliance

See Privacy Policy for full details.

9. TERMINATION

EuroDoc24 may terminate services if:

• False information is provided
• Fraud or misuse is suspected
• Terms are violated
• Required by law

Termination does not entitle the Client to a refund.

10. GOVERNING LAW

These Terms are governed by the laws of Belgium.

Disputes fall under Belgian jurisdiction unless EU consumer law requires otherwise.

11. FINAL ACCEPTANCE

By purchasing services, the Client confirms:

• They have read and accepted all policies
• Services begin immediately upon payment
• Services are consulting/document processing based
• Recruitment assistance does not equal job guarantee
• All payments are final and non-refundable (except limited fraud clause)
• Outcomes depend on third parties